DUTIES
1. Customer-Centric Solution Development
• Engage with customers to understand their logistics challenges and business goals.
• Work alongside sales teams to develop and present tailor-made freight forwarding solutions that optimize supply chains.
• Serve as a trusted logistics advisor, ensuring customers receive strategic, flexible, and scalable solutions
2. Cross-Department Collaboration 
• Together with sales teams to align solutions with customer requirements, supporting them in customer meetings and proposals.
• Work closely with operations teams to ensure that solutions are feasible, scalable, and smoothly executed.
• Collaborate with the BOD by providing insights on customer trends, business expansion, and competitive positioning.
• Facilitate internal training for sales and customer service teams to enhance their understanding of logistics solutions.
3. Costing, Pricing & Vendor Management
• Negotiate directly with shipping lines, airlines, trucking companies, and warehouse providers to secure the best pricing and service levels and build long-term strategic partnership 
• Develop cost-saving strategies through route optimization, carrier diversification, and vendor management.
• Ensure pricing strategies align with market conditions and company objectives.
4. Solution Implementation & Continuous Improvement
• Oversee the smooth execution of proposed solutions, ensuring compliance with service agreements.
• Monitor customer feedback and operational performance to identify areas for improvement.
• Identify new business opportunities through market analysis, innovation, and service expansion.
• Stay updated on industry trends, technology advancements, and customer demands to enhance service offerings.

REQUIRED 
• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field
• 5 years in forwarder, pricing or supply chain management
• Industry Expertise: Strong knowledge of ocean freight, air freight, trucking, warehousing, and customs regulations.
• Excellent verbal and written communication in English/Chinese
• Familiarity with CRM systems, freight management software and data analytics tools.
• Passion for solving customer problems and delivering added value.
• Ability to collaborate with different teams—sales, operations, vendors, and leadership.
• Costing & Analytical Skills: Strong ability to analyze cost structures, optimize logistics networks, and develop pricing strategies.
• Experience in contract negotiations and supplier relationship management
• Willingness to travel as requested

BENEFITS
• Salary: Competitive, based on competency
• Performance-based salary review: Regular or ad-hoc evaluations based on achievements
• Bonuses & benefits: Holiday and Tet bonuses, 13th-month salary, annual leave, and social insurance as per legal regulations
• Gifts for weddings, funerals, illness, etc.
• Learning & development: Opportunities to attend internal and external training courses to enhance skills and expertise
• Annual health check-ups and company trips
• Work environment: Young, dynamic, with ample learning and development opportunities, fostering corporate culture and teamwork spirit

CONTACT
• Working location: 273b Ton Dan, Ward 15, District 4, Ho Chi Minh City
• Working hours: Monday - Saturday morning (8:00 - 12:00, 13:30 - 17:30)
• Application form: CV sent to email hr@tcllogistic.com
• Mail subject: [Job position]_[Full name]
• For any questions, please contact: Ms Joyce/ Linh Nguyen - 0981867529